Policies
Gratuities
We believe that taking care of your health does not warrant tipping. Therefore, Body Renewal & Rejuvenation does not expect or accept gratuities.
Cancellation Policy
There is a 24-hour cancellation policy and with less than 24 hours notice, the normal fee will be charged and/or deducted from gift certificates or package certificates.
Sickness
If you are feeling ill or have symptoms of illness, please cancel your appointment even if it is less than 24 hours until your appointment. The cancellation fee will not be charged in this case. If you arrive with apparent symptoms of illness, the therapist has the right to terminate your visit at any point during the session, and you will be expected to pay the full fee for the session.
Tardiness
Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be on time to your appointment.
Conduct
Any illicit or sexually suggestive remarks or advances will result in immediate termination of the session, and the client will be liable for the full payment of that appointment. The client will then no longer be able to book any future appointments at Body Renewal & Rejuvenation.